Cancel. If so, try to rollback the driver. The problem of USB keyboard not working in Windows 10 could be due to the presence of multiple keyboard devices being installed on your computer. Select a category to see names of devices, then right-click (or press and hold) the one you’d like to update. Limited Warranty. Then the surface pro doesnt recognise the surface keyboard when restarted. Update the device driver. Product Guide. In the list of hardware categories, find the device that you want to update, and then double-click the device name. A possible problem is the usb keyboard driver. After that is a screen shot of when the keyboard isnt working. The following figure illustrates the system-supplied driver stacks for USB keyboard and mouse/touchpad devices. In the search box on the taskbar, type device manager, then select Device Manager from the list of results. Press Windows + X keys from the keyboard, click on Device Manager. Below is a screenshot when the keyboard works and the associated devices and drivers listed. 32-bit. Search For More Drivers *: Go! The following sections goes into details on the controllers. Select Update Driver. Select Search automatically for updated driver software. Click the Driver tab, click Update Driver… Are you tired of looking for the drivers for your devices? Non-HID keyboards and mice can connect over multiple legacy buses but still use the same class driver. In the search box on the taskbar, enter device manager, then select Device Manager. This section contains details on the class drivers themselves. I loaded and ran an app called Driverpack, This fixed the usb mouse problem, but the usb keyboard driver is giving trouble. Step 2: I suggest you to rollback the keyboard drivers and check if it helps. Product Guide. How can I force-reload it again? This topic describes the typical physical configuration of keyboard and mouse devices in Microsoft Windows 2000 and later. Microsoft USB Dual Receiver Wireless Keyboard (Mouse and Keyboard Center) - Driver Download * Vendor: * Product: Microsoft USB Dual Receiver Wireless Keyboard (Mouse and Keyboard Center) * Hardware Class: Keyboard . For software and drivers, select your product from the list below. The drivers are updated, I uninstalled and reinstalled, the filter keys are off, the Rollback Driver boxes are grayed out so that's not an option, I tried a different USB port, I tried other things in the USB port I was using, rebooted, all to no avail -- ever since the update was downloaded my keyboard can't be … Expand Keyboard, right click on the drivers and select Properties. DriverPack Online will find and install the drivers you need automatically. Restart your computer and see if the USB Keyboard is now working. 4. Go to Driver tab, check if the Rollback driver option is enabled. Natural Ergonomic Keyboard 4000. Device downloads. Quick Start Guide. 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